Privacy Policy

Effective Date: May 15, 2023
Last Updated: August 27, 2025

This Privacy Policy (“Policy”) explains how O’Linn Security (“we,” “us,” “our”) collects, uses, and protects the personal information you provide when you visit and interact with our website at https://www.olinnsecurity.com or communicate with us through other means such as SMS.

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1. What Data We Collect

When you interact with our website or services, we may collect the following types of information:

• IP address

• Contact information such as name, email address, and phone number

• Demographic details such as preferences and interests

• Website usage data, including the pages visited, time spent, and behavioral analytics

• Mobile information, including opt-in status and SMS response activity (if applicable)

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2. How We Use Your Data

We collect your information to:

• Better understand your needs and improve our services

• Communicate with you about products, services, and promotions

• Conduct surveys, feedback requests, and other market research

• Tailor our website content and user experience based on your behavior and preferences

• Send service-related alerts, including safety updates or appointment reminders

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3. SMS and Mobile Communication

When you opt in to receive text messages from O’Linn Security:

• You consent to receive recurring messages (e.g., alerts, offers, updates).

• Message frequency may vary depending on the type of communication.

• Standard message and data rates may apply.

• You can opt out at any time by replying STOP to a message.

• For help, reply HELP or contact us at support@olinnsecurity.com.

• We do not share your mobile number or message data with third parties or affiliate companies for marketing purposes without your explicit consent.

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4. How We Protect Your Data

O’Linn Security is committed to safeguarding your personal information. We implement the latest security technologies and processes to protect your data from:

• Unauthorized access

• Disclosure

• Alteration

• Loss or theft

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5. Cookie Policy

Our website uses cookies to enhance your browsing experience. By allowing cookies, you agree that we may collect data related to:

• Website traffic

• Page visits and duration

• Your preferences and behaviour on our site

Cookies help us optimize your experience. You can control or disable cookies through your browser settings. For guidance, visit www.internetcookies.com.
Cookies do not give us access to your device or personal files.

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6. Third-Party Links

Our website may contain links to external websites. Once you leave our site, we are not responsible for the privacy practices or protection of your data on those sites. Please review the privacy policies of any third-party websites you visit.

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7. Restricting the Collection of Your Data

You may restrict the collection or use of your personal data by:

• Choosing not to fill in forms that request optional personal information

• Unchecking consent boxes when available

• Contacting us to modify or withdraw your consent:

  • Email: support@olinnsecurity.com

  • Phone: 888-654-6648

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8. Sharing Your Data

We will never lease, sell, or distribute your personal data to third parties unless:

• We have your written consent

• It is required by law

• It is necessary to protect your rights, safety, or property

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9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. To stay informed, please review this policy periodically.

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10. Contact Us

If you have any questions about this Policy or how we use your data, please contact us:

O’Linn Security & Fire
Main Office: 20061 Saticoy St, Winnetka, CA 91306
Palm Springs Office: 1027 S. Palm Canyon Rd, Palm Springs, CA 92264
Phone: 888-654-6648 (888-OLINN-4-U)
Email: support@olinnsecurity.com
Hours: Mon–Fri: 8 AM – 5 PM | Sat: 9 AM – 2 PM